Subway Restaurants

Reviews

• Christiana G.

  star star star_border star_border star_border 20 July 2026

  The clerk was rude and seemed angry with me claiming she could not hear me, even though I was speaking loud. She may have been having a bad day and took it out on me! This happened a while back; however, reading through more recent reviews suggests the situation has not changed (their lack of customer service).
  
  Other visits were better as the employees were more cheerful. I would skip this location next time I want to go to a Subway.  I agree that the customer service is better at the Subway on Euclid.

• Austin Elizabeth H.

  star star_border star_border star_border star_border 18 July 2026

  My first visit here yesterday was incredibly disturbing. One of the girls working here was rude to an older gentleman that came in. She said, "here comes somebody grandpa" as he walked up to the door. The man had trouble hearing her and had an obvious speech impediment (a mild stutter). The girl repeatedly lost her temper as she had to speak up (apparently she thought frustrated yelling with a very Bon qui qui-esque attitude was necessary). It wasn't appropriate at all.
  
  I asked for a tuna sandwich with pepper jack, lettuce, tomatoes, and cucumbers, as well as just "the littlest bit of extra mayo" and she said to me "a little extra mayo?" and I said "yes, just a little please."
  
  She then put FOUR HUGE back and forth sweeping squirts of mayonnaise on my sandwich. It must have totaled 6 or 7 tbs. In what world is that a little? I was pretty upset because I'm obviously not looking to consume 600-700 calories in mayonnaise alone - nearly the number of calories in my entire sandwich!
  
  It took over 12 minutes for her to make two sandwiches, and one was a friggin' cheese-only flatbread pizza! You grab the crust, slap some sauce on it, sprinkle a little cheese on top, then you pop that puppy in the toaster oven and let it do the work for you while you continue prepping the rest of an order! But nope, she didn't attempt to start preparing my sandwich while it cooked. She just stood there, staring blankly. When she finally realized she was at work and had a sandwich to put together, I had to repeat myself multiple times for each instruction, even though the order was pretty standard. I think that it was pretty ironic for a girl to expect her customers to deal with repeating themselves over and over for her, but she was unable to speak to her customers in a polite or patient way when she had to repeat herself to them, even when they clearly had a disability.
  
  This employee specifically ruined my experience here with her attitude and her inability to listen to even the simplest instructions. I will never go back, I'm sure.

• Michelle S.

  star star_border star_border star_border star_border 16 July 2026

  Terrible breakfast-cigarette smells and late opening makes for a brutal experience.
  
  Doesn't seem clean.
  
  Euclid location is way better. Sheila is the best.

• Scott T.

  star star star star_border star_border 13 July 2026

  Got the chicken teriyaki chopped salad with every vegetable. The salad was very good. The service was good also.

• Lydia M.

  star star_border star_border star_border star_border 1 July 2026

  They were so rude! My parents and I went for breakfast and they could not be bothered to come out of the back room to take our order for literally 10 min. Then when she did come out she took her time baking cookies while we just stood there. She then was so impatient and threw our sandwiches together with barely any toppings. Do not go to this location, terrible service!!!!